WinActor FAQ

Security software may cause malfunctions such as startup

and execution errors.
Below is the common malfunction and the countermeasures

for each case.
・Files necessary to run OR-5200 are quarantined by anti-virus software.

→Canceling the quarantine will solve the problem. 

Make sure that the file being quarantined is a OR-5200 file

and cancel the quarantine. 

Check the anti-virus software manual for the procedure for

checking the quarantined file and the procedure for

releasing the quarantine.

If restoration fails, or restoration is successful

but OR-5200 does not start up normally,

please try to re-install OR-5200.