WinActor FAQ

Please refer to attached manual, "WinActor Browser Operation Scenario Creation Manual, 4. Procedure to install WebDriver." to update/reinstall the WebDriver wi…

Scenarios for older versions can also be run with WinActor Ver.7.1.1. (So-called Backward compatibility.) The scenario file formats supported by each version o…

In Ver.7, there was a bug in library, Excel_IsOpen, and it has been fixed. Details are as follows. # "Excel_IsOpen" is a library that determines if a particula…

WinActor can be installed in a virtual environment or thin-client. However, the license may not work properly (* 1) in an environment where the PC information i…

Yes, it is allowed if at least one license of the Professional Edition is purchased in advance. Please note that the license ID of such Professional Edition ne…

This error message is designed to be displayed when OR-5200 is started as a non-administrator privilege and the application for recording is opened with the ad…

Yes, it is allowed if it is the installer version (administrator privileges). In the case of inp verison (user privileges), it is not allowed.

1) Desktop version: Supported. 2) Web version: Not supported. Note: You can use IE Mode/ Chrome Mode to operate Web contents. But we have not offered libraries…

OR-5200 performs one process on one PC. Scenarios cannot be executed in parallel. To execute multiple scenarios, you need to prepare multiple PCs. Additionally…

Please begin with checking specifications of the license management server as following: 1.Hardware requirements: Windows Server 2012 R2, Windows Server 2016, …

It does not seem to be a bug or defect in OR-5200 itself. Some cases have been identified as follows: 1. When recording scenario by IE Mode through WiFi, Mobil…

Since Ver.7.1.0, the screen layout can be customized in any style of arrangemet by selecting "Float" mode. The layout can be set back to default by clicking men…

In WinActor there are two types of variables. One is a public (global) type, the other is a private(local) type. The private variable called local variable in W…

Security software may cause malfunctions such as startup and execution errors. Below is the common malfunction and the countermeasures for each case. ・Files ne…

This may be a issue due to some version builds of Office365. Some of the bundled libraries may not work if you are using Office365 with some version builds. We…

Please try the following methods. ・ Disable automatic sofctware update beofore running OR-5200. ・ Use Monitoring Rules Lists. (Add the pop-up Window to the Mon…

To prevent the screen to lock, set the screen saver time longer than the scenario execution time. Please do not lock the screen during the operation. If you ca…

The said message will appear if the PC runs in the environment (6.1.7601.17514) where the version of DirectX11 DLL (d3d11.dll) is old. This issue can be worked …

The scenarios created in Windows can also be used on Windows server. However, it is reccommended that the server version (for one month) and the operation be c…

If your OS is WindowsServer2012R2, you need to install WindowsMediaPlayer. Please refer to "Appendix 9.7 Procedures for installing Windows Media Player" in OR-…