WinActor FAQ
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Is operation guaranteed for floating license?
It has been verified that the floating license operates on both FLA(server side) and FL(client side) on AWS, under certain conditions. However, verification is… -
Please let me know about the compatibility of the scenario file.
Scenarios for older versions can also be run with WinActor Ver.7.1.1. (So-called Backward compatibility.) The scenario file formats supported by each version o… -
Warning message of license expires when launching OR-5200 from the Task Scheduler.
If you specify the "OR-5200 startup option -r (execute the scenario at startup) in Task Scheduler, the license expiration warning screen will not be displayed.… -
What is the release content of Ver.7.4.4?
WinActor Ver.7.4.4 was released on October 18, 2023 as a bug fix version of Ver.7.4.3. The main issues addressed in Ver.7.4.4 are as follows. 1.If you record a … -
" The license file is invalid." is displayed when updating.
Please check the types of installers for both of the previous version and the new version. If the previous version is the type for standard user and the new ver… -
The message "The license file is invalid." is displayed upon launching WinActor.
Please check the types of installers for both of the previous version and the new version. If the previous version is the type for standard user and the new ver… -
FL version switched to the NL version not correctly finished.
After the error in step (7) , Execute [Clear License] and restart OR-5200. After restarting OR-5200, execute [output Product ID to a File] to output a new prod… -
When running "Excel_CloseAllFiles" in the library, the error "Failed to run the script. Error number: -2146232576" occurred.
There are two ways to solve this issue. (1) Check your environment of the OS. If it is Windows 10, and .NET3.5 has not been installed, install the .NET3.5 if p… -
It happens to be unable to select the application while recording operation.
It does not seem to be a bug or defect in OR-5200 itself. Some cases have been identified as follows: 1. When recording scenario by IE Mode through WiFi, Mobil… -
Is it possible to purchase only the Agent Option?
Yes, it is allowed if at least one license of the Professional Edition is purchased in advance. Please note that the license ID of such Professional Edition ne… -
When running a script, an error indicates and the script can not be executed.
Please try to delete all of the files in below directory: %ProgramData%\WinActor\%USERNAME% These files are created when runing WinActor and will be deleted aut… -
"Edit>Insert Tool>Insert from variable" will make the PC freeze.
If the operation causes the OR-5200 note to freeze, click the Run button. Scenarios do not have to be loaded. By clicking the Run button, the freeze of the OR-… -
Error: "Matching image does not exist"
This may be because "Search range" is not appropriate to get a matching. Since there may be another identical image on the screen, it is assumed that "Search r… -
Outlook_FindAppointment issue
In Ver.7, and Ver.6.1.0, there was a bug in library, Outlook_FindAppointment, and it has been fixed. Details are as follows. (1) Ver. 6.1.0 \OR-5200\libraries\… -
Is it possible to run two or more scenarios at the same time?
OR-5200 performs one process on one PC. Scenarios cannot be executed in parallel. To execute multiple scenarios, you need to prepare multiple PCs. Additionally… -
"OR-5200 License file from the old version has been specified. Please specify the correct license file."
This is the error message when trying to apply an older version license. The workaround is to obtain a new product ID, issue a new license, and then apply the … -
How to set back to default layout of WinActor ver.7?
Since Ver.7.1.0, the screen layout can be customized in any style of arrangemet by selecting "Float" mode. The layout can be set back to default by clicking men… -
Please tell me about compatibility with security software.
Security software may cause malfunctions such as startup and execution errors. Below is the common malfunction and the countermeasures for each case. ・Files ne… -
Excel_IsOpen issue
In Ver.7, there was a bug in library, Excel_IsOpen, and it has been fixed. Details are as follows. # "Excel_IsOpen" is a library that determines if a particula… -
"Failed to start the browser. ..."
Please refer to attached manual, "WinActor Browser Operation Scenario Creation Manual, 4. Procedure to install WebDriver." to update/reinstall the WebDriver wi…
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