WinActor FAQ

Please check the types of installers for both of the previous version and the new version. If the previous version is the type for standard user and the new ver…

Yes. The expiration date of the trial version has been extended to 6 months. However, please note that the trial period is one month from the first usage. The …

There is no English version of FLA (Management Server for Floating License(FL)) products. (Individual estimation and individual development will be considered b…

The management system is a tool that supports the efficient operation of WinActor, and offers the following two types. If you prefer an on-premises management s…

There are no plans to release English / Chinese Ver.6.2.0. It is expected to use Version 7 when it's ready.

Yes, it is allowed if at least one license of the Professional Edition is purchased in advance. Please note that the license ID of such Professional Edition ne…

Product sales and support are as follows. ・ When a new version is released, new sales of the old version will end. However, renewal and additional purchases wil…

Yes. You can register a new license over the old one. And the license period will not be shortened. For example, you have a license which is available from 201…

If you specify the "OR-5200 startup option -r (execute the scenario at startup) in Task Scheduler, the license expiration warning screen will not be displayed.…

You need a valid product license of OR-5200.

This is the error message when trying to apply an older version license. The workaround is to obtain a new product ID, issue a new license, and then apply the …

The floating license (English version) contracts are as following: Combination-01: FLA: WinDirector(English) FL: OR-5200 or WinActor(Japanese) Combination-02: …

Yes, it is allowed if it is the installer version (administrator privileges). In the case of inp verison (user privileges), it is not allowed.

The license can be reissued (transferred) depending on the following conditions. (1) OR-5200 cannot be used any more due to device failure, OS update, and so o…

Please begin with checking specifications of the license management server as following: 1.Hardware requirements: Windows Server 2012 R2, Windows Server 2016, …

No individual technology export procedure is required for FL. When selling FLA, it is sufficient to have a non-applicable certificate for FL.

After clearing the license, you cannot re-register with the same license. Please contact your agent for a new license. Note: Once the license is cleared, the p…

To upgrade from v4 to v6, please upgrade from v4 to v5 prior to upgrading to v6. Please contact your agent for an upgrading manual.

It has been verified that the floating license operates on both FLA(server side) and FL(client side) on AWS, under certain conditions. However, verification is…

The scenarios created in Windows can also be used on Windows server. However, it is reccommended that the server version (for one month) and the operation be c…